If you have forgotten your password to your online account and have not been locked out, you can enter your user ID and click "Forgot Password". You will regain access once you answer your security questions. If you are locked out, your account will remain locked for 24 hours. You can call your Regional Claim Center (RCC) to assist you with resetting your password.
Jefferson City 573-751-9040
Kansas City 816-889-3101
St. Louis 314-340-4950
Outside Local Calling Area 800-320-2519
You can also email firstname.lastname@example.org.
If you have forgotten your user ID, you will need to contact your RCC for assistance.
If you are having trouble logging in with your PIN on the interactive phone system, you will need to contact your RCC .