When and how do I file an unemployment claim?

File an unemployment claim as soon as you are separated from your employer. 

UInteract, the online claim filing system is mobile friendly and available 24 hours a day. You may use UInteract to file your initial claim and your weekly request for payment by visiting https://uinteract.labor.mo.gov

For questions or assistance, Regional Claims Centers (RCC) representatives are available from 8 a.m. to 5 p.m. Central Time, Monday through Friday, except holidays. Calls are answered in the order that they are received.

Jefferson City 573-751-9040 
Kansas City 816-889-3101 
St. Louis 314-340-4950 
Springfield 417-895-6851 
Outside Local Calling Area 800-320-2519

If the phone lines are busy when you call, please try again in a few minutes. Once you are in line to speak with a representative, do not hang up and call back. That will only increase your wait time by putting you again at the back of the line.




Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. When and how do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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