FAQs for Missouri Department of Labor

This system is only used for Frequently Asked Questions or to notify the Department of a website correction. We do not have access to specific claims information.

If you have questions about an existing unemployment claim, please e-mail esuiclaims@labor.mo.gov or call your Regional Claims Center.

Knowledge Base

  1. 2018-2019 Prevailing Wage Changes (HB 1729) 

    1. **NEW** Do the administrative rules governing apprentices and trainees conflict with the language of the new Prevailing Wage Law?
    2. **NEW** How long can an entry-level or on-the-job trainee be paid the 50% journeyman rate? What is the criteria to track the hours of progression for when these trainees should be paid the full journeyman rate?
    3. **NEW** Should overtime be defined as work over 40 hours in a 7 day time period?
    4. **NEW** Section 292.675 requires 10-hour safety training stipulations in all public works contracts. Does Section 290.230(5) (that exempts public works projects valued below $75,000) have any impact on this requirement for training?
    5. **NEW** Can contractors take credit for the fringes they pay on behalf of their employees if they pay prevailing wages? What about if they pay the public works contracting minimum wage (PWCMW)?
  2. Prevailing Wage 

    1. How does HB 1729 impact the Prevailing Wage Law?
    2. What is the prevailing wage?
    3. What is the Annual Wage Order?
    4. As a contractor, how do I obtain a copy of the prevailing wage rate for a specific project?
    5. What is the difference between major repair and maintenance?
  3. 2018 State Board of Mediation Certification Changes (HB 1413) 

    1. UPDATED: Does each public sector labor organization have to be recertified?
    2. When are State Board of Mediation forms due?
    3. Can labor organizations automatically deduct union dues or fees from the paychecks of non-members?
    4. Does HB 1413 apply to all labor unions in Missouri?
    5. How does the U.S. Supreme Court’s decision in Janus affect the new Missouri law?
  4. State Board of Mediation & Petitions 

    1. How does HB 1413 change the public sector labor organization certification process?
    2. What is the process for filing a petition?
    3. Who can file a representation petition?
    4. When is the proper time to file a petition?
    5. What is a "Showing of Interest"?
  5. Unemployed Workers 

    1. When will I receive benefits?
    2. How do I make my weekly request for payment?
    3. What are my appeal rights?
    4. How do I file an unemployment claim?
    5. Do I have to report in person?
  6. Unemployment - Employers 

    1. What is a benefit claim?
    2. How is eligibility determined?
    3. How much can claimants receive?
    4. When and for how long can benefits be claimed?
    5. Will the employer be notified when a claim is filed?
  7. Workplace Safety 

    1. Is there a charge for the consultation visit?
    2. Who should sign the Application for Consultation Service?
    3. When will I receive my consultation visit?
    4. What is an imminent danger condition, a serious or other-than-serious hazard?
    5. How much time do I have to correct Imminent Danger Conditions and hazards?
  8. Wages, Hours & Dismissal Rights 

    1. When does overtime come into effect?
    2. What is the minimum wage?
    3. Are breaks or lunch periods required?
    4. Are benefits such as vacation, sick leave, and health insurance required?
    5. If an employee is terminated when are his or her final wages due?
  9. Minimum Wage 

    1. What is the minimum wage rate in Missouri?
    2. Can an employer pay an individual under 20 years of age less than the applicable minimum wage rate?
    3. What amount must an employer pay a tipped employee?
    4. What amount must an employer pay a tipped employee for hours worked over 40 in a workweek?
    5. Is there any exemption for the small business employer so I will not have to pay the Minimum Wage?
  10. Discrimination 

    1. I was hired for a position and when I reported to work, I was told that they had changed their mind. Is there anything I can do?
    2. Can my employer fire me for missing work even if I have a doctor′s excuse?
    3. My boss is treating me differently than other employees. I am constantly being yelled at, criticized and harassed. Is there anything you can do?
    4. I hurt my back. Doesn′t my employer have to provide me with an accommodation?
    5. I filed a complaint with the EEOC or with HUD. Do I have to file one with MCHR too?
  11. Military Unemployment 

    1. Would an individual be eligible to receive unemployment benefits if they relocated and left their job to accompany their military spouse who completed his/her service and is moving to seek employment elsewhere?
    2. Would an individual be eligible to receive unemployment benefits if they relocated and left their job to be with family members because their military spouse was called to serve overseas or elsewhere?
    3. Do individuals leaving their job to accompany their military spouse need to provide advanced notification to their employer in order to receive unemployment benefits?
    4. If an individual is leaving their job and relocating to accompany their military spouse in another state or country, would they be eligible for unemployment benefits?
  12. Mine & Cave Safety 

    1. Where can I get mine safety training materials and forms?
    2. I am a contractor. Do I need training?
    3. What does Mine Safety and Health Training cost?
    4. I am a contractor for surface and underground mines. What type of training must I have?
    5. How many hours of training must I provide to a new mine employee?
  13. Tort Victims 

    1. What is the purpose of the Tort Victims′ Compensation Fund?
    2. How do I file a claim against the Victims′ Compensation Fund?
    3. Do I need an attorney?
    4. When should I file a claim?
    5. Who is eligible to make a claim?
  14. Unemployment - Appeals/Objections 

    1. How long does it take to review an unemployment benefits case?
    2. How can I appeal to the Commission on workers′ compensation case?
    3. How can I appeal to the Commission on unemployment cases?
    4. How does the Commission expedite hardship cases in workers′ compensation?
    5. How do I appeal a Commission decision in workers′ compensation?
  15. Workers' Compensation - Fraud and Non-Compliance 

    1. I have business locations in Missouri and Kansas. The Missouri location has 3 employees and the Kansas location has 5. I was informed that I didn′t have to have Missouri workers′ compensation insurance because I only have three employees. Is that correct?
    2. I am working for a company out of the state of Texas. A company representative told me the company has workers′ compensation insurance with Texas Mutual Insurance. Will this cover me in Missouri?
    3. I am representing a client who the insurance company is stonewalling. I can′t seem to get it to negotiate a settlement. If I file a complaint with the Fraud and Noncompliance Unit and the matter is then resolved, can I withdraw my complaint?
    4. I was looking at my pay stub and realized my employer is deducting money for workers′ compensation insurance. Can it do that?
    5. I was hurt at work and informed my supervisor about the injury. The supervisor refuses to file an injury report. Can the supervisor do this?
  16. Workers' Compensation - Insurance 

    1. What is workers′ compensation insurance?
    2. Does an employer have to carry workers′ compensation insurance?
    3. What are the penalties under the new law for workers′ compensation fraud?
    4. How do I obtain coverage?
    5. How is workers′ compensation insurance priced?
  17. Workers' Compensation - Medical Care 

    1. Why can't I choose my own doctor?
    2. Why do I have to travel so far for my medical treatment?
    3. What if I am unhappy with my medical treatment?
    4. What if my medical bills don't get paid?
    5. What if the insurance company just refuses to provide medical treatment?
  18. Workers' Compensation - Proof of Coverage 

    1. Who is required to carry workers′ compensation insurance coverage?
    2. How do I know if I am in the construction industry?
    3. What are the workers′ compensation provisions that apply to a limited liability company?
    4. My company is a limited liability company, are the LLC members covered?
    5. Does workers′ compensation cover my family members?
  19. Workers' Compensation - Second Injury Fund 

    1. How do I know if I am eligible for Physical Rehabilitation Benefits from the Second Injury Fund?
    2. How are the rehabilitation benefit amounts calculated?
    3. What is the maximum number of weeks allowed for this benefit?
    4. How much money will I receive if I qualify for this benefit?
    5. How often do checks for the rehabilitation benefit get mailed?
  20. Workers' Compensation - Vocational Rehabilitation 

    1. What type of injuries might qualify for vocational rehabilitation?
    2. How are injured employees identified?
    3. How long does the plan cover?
    4. What does it cost?
    5. Will temporary total disability (TTD) or temporary partial disability (TPD) benefits continue to be paid?
  21. Youth Employment 

    1. At what age can a young person start working?
    2. What jobs are not allowable for 14- and 15-year-olds?
    3. Under Missouri law, what times and hours can 14- and 15-year-olds work?
    4. If a young person works for a parent does the law still apply?
    5. What is a work certificate?
  22. All articles 

    1. When will I receive benefits?
    2. Would an individual be eligible to receive unemployment benefits if they relocated and left their job to accompany their military spouse who completed his/her service and is moving to seek employment elsewhere?
    3. What is a benefit claim?
    4. How long does it take to review an unemployment benefits case?
    5. I was hired for a position and when I reported to work, I was told that they had changed their mind. Is there anything I can do?
    359 articles 

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