Unemployed Workers

  1. What is a benefit claim?

  2. How do I file an unemployment claim?

  3. How is eligibility determined?

  4. How are my benefits figured?

  5. I forgot my PIN when signing into my account. How do I reset my PIN?

  6. Can I use wages I earned in another state, the military, or the federal government?

  7. How does moving out of Missouri affect my unemployment benefits?

  8. When will I receive benefits?

  9. What happens when I file a new claim?

  10. Will the employer be notified when a claim is filed?

  11. Can benefits be denied?

  12. What if I am discharged?

  13. What are my appeal rights?

  14. What do I do after starting a claim?

  15. How do I make my weekly request for payment?

  16. How are benefits paid?

  17. Will I be charged fees when I use my Missouri Access MasterCard®?

  18. Are my benefits taxable?

  19. What is a waiting week?

  20. How can I get information about my claim?

  21. Can I work part-time and receive benefits?

  22. Will other income reduce my benefits?

  23. What if I try a new job, but it just doesn't work out?

  24. What do I do if I go back to work?

  25. Can volunteer activities affect my unemployment benefits?

  26. Do I need to search for work?

  27. How can I get help finding a new job?

  28. Do I have to report in person?

  29. How do I change my contact information?

  30. What if my name changes?

  31. How do I renew my claim?

  32. What happens if I am overpaid?

  33. What is an overpayment?

  34. What is Trade Adjustment Assistance?

  35. Are there extended unemployment compensation benefits available?

  36. Am I eligible for unemployment benefits while I am receiving severance pay?

  37. Who can I call with questions about my unemployment claim?

  38. Most Frequently Asked Unemployment Questions

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