Skip to content

Help: How can I get information about my claim?

Access information about your claim 24/7 by logging into your account at  The website also has information on past benefit year claims. You can print a summary if you need proof of your unemployment for any reason. 

If your question is about unemployment benefits, allow 10 working days from the date you filed your weekly request for payment before contacting the DES.

For information on your Missouri Access MasterCard® balance, deposits and other activity, visit (no fee), or call 888-775-3445 (three free calls per week then 50 cents each call).

Feedback and Knowledge Base