How do I change my contact information?

You can change your information online by going to Uinteract.labor.mo.gov

Somethings you can change online are:

·        Mailing Address

·        Phone Number

·        Email Correspondence

·        Payment Method (direct deposit/ Missouri Access MasterCard® debit card)

·        Sign up for alerts and reminders.

It is very important that the Division of Employment Security (DES) has your current information. Mailed letters from the DES are not forwarded. Any address changes made only with the Post Office will not change your address with the DES.

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. How do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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