What happens when I file a new claim?

The effective date of your claim will be the beginning (Sunday) of the week that you file. The Division of Employment Security will mail you a form called Notice of Initial Determination of Status as an Insured Worker. Even if the form shows that you are an insured worker, it does not mean that you will receive unemployment benefits. This form will show:
  • Your weekly and maximum benefit amounts
  • The beginning date of your claim
  • Your base period
  • The amount of wages reported by each employer by quarter in the base period.

After your new claim is filed, you must begin filing weekly requests for payment and, if required, search for work.

If you believe wages are listed incorrectly, some of your wages are missing, or if you disagree with the effective date of the claim, contact your Regional Claims Center (RCC) by the date shown on the bottom of the form. Failure to respond by that date may cause you to lose the right to use these additional wages. You may need to provide proof of the correct wages, such as check stubs, W-2 statements, or other documents.

Even if you have asked the DES to look into the wages used on your claim, begin filing weekly requests and continue to file for each week you are unemployed.

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. When and how do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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