How do I make my weekly request for payment?

Make sure you have the following items available:

  1. Your Social Security Number and your PIN (Personal Identification Number).
  2. If you worked and earned wages during the week you are claiming (including self-employment wages), or you received or will receive vacation, holiday, severance or W.A.R.N. pay for the week, be sure you know the gross amount (total dollars and cents before any deductions) of the pay before you file. These wages will be verified with the employer(s). Related Links: Unemployment Benefits Calculator, Partial Unemployment Benefits Calculator
  3. If self-employed during the week for which you are filing, be sure you know how many hours you worked, even if you had no earnings. If you worked but had no earnings, contact your area RCC for assistance in filing.

You can file your weekly request for payment online or by phone.

Online: Visit www.moclaim.mo.gov. Log onto the claims filing system and answer the questions and click “Submit”. You will receive a confirmation page to indicate your claim has been filed.

Phone: Call your Regional Claims Center to file your claim by phone. Answer the questions until you hear: “Your weekly claim has been filed.”

Jefferson City 573-751-9040
Kansas City 816-889-3101
St. Louis 314-340-4950
Springfield 417-895-6851
Outside Local Calling Area 800-320-2519

  • You must report all wages earned during the week even though you may not be paid until later.
  • You must report tips, commissions, bonuses, show-up time, and military reserve drill pay.
  • Board, lodging and any other payments not in cash or by check also must be reported.
  • If your income for the week is from self-employment or National Guard drill, you need to discuss this with the DES each week. The DES will instruct you on how to answer.
  • You also must be able and available to work full time each day. This means no illness, injury, or personal circumstances would keep you from working during the week claimed.

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. How do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my PIN when signing into my account. How do I reset my PIN?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Will I be charged fees when I use my Missouri Access MasterCard®?
  29. How are benefits paid?
  30. What if I am discharged?
  31. Who can I call with questions about my unemployment claim?
  32. How does moving out of Missouri affect my unemployment benefits?
  33. What if my name changes?
  34. Will the employer be notified when a claim is filed?
  35. How can I get help finding a new job?
  36. Can volunteer activities affect my unemployment benefits?
  37. What if I try a new job, but it just doesn't work out?
  38. What is a benefit claim?
  39. Most Frequently Asked Unemployment Questions

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