What are my appeal rights?

If you disagree with a determination, you or your duly authorized agent may file an appeal. You may appeal if you believe the law was incorrectly applied or all the facts were not considered when the determination was made. If you do not understand a determination or notice, contact your Regional Claims Center (RCC).

Your appeal rights and time limits are explained on each determination. If you do not file within the time limit, you may lose your right to appeal. Generally, only circumstances beyond your reasonable control will be considered good cause for late filing. Methods for filing your appeal will be available on your determination letter.

While waiting for the appeals hearing and decision, you must continue to file weekly request for payments for each week you are unemployed and seeking unemployment benefits. You will not receive unemployment benefits for any week that was not requested in a timely manner, even if the appealed determination is reversed.

It is important that you participate in any appeal hearing for which you receive a hearing notice.  If you file an appeal to a determination, and you do not participate in the hearing, the hearing will be dismissed and the determination will stay the same.  An employer may file an appeal to a determination that finds you eligible to receive benefits.  If your employer files an appeal, and you do not participate in the hearing, the hearing will be based on the information the employer provides during the hearing. Without your testimony, the employer may win the appeal and you would have to pay back any benefits received. An employer’s appeal will not cause your benefits to stop, unless the employer wins the appeal.

For more information on how to file an appeal.

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. When and how do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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