How do I renew my claim?

Your claim for benefits will become inactive if you do not file a weekly request for payment within 28 calendar days (four weeks) from the end (Saturday) of the last week you claimed. Your claim must be renewed or reopened if it becomes inactive. This must be done before weekly requests for payment can be filed. Whether filing by the Internet or telephone, your renewed claim will be started the Sunday of the week you file the renewal.

Internet: Visit Be sure to print and keep the confirmation page.

Telephone: The Interactive Voice Response (IVR) System will answer your call. After entering basic information, you will speak to a claims representative. Be sure to have the name and address of your last employer, even if it was part-time or temporary, and the last day you actually worked. Call between 8 a.m. and 5 p.m., Monday through Friday.

If you have not filed a weekly request for payment for three weeks (21 calendar days) and you plan to claim the fourth week, call your Regional Claims Center (RCC) before 5 p.m. Central Time on Friday of the fourth week for filing instructions.

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. How do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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