Will I be charged fees when I use my Missouri Access MasterCard®?

To avoid any fees, we suggest that you set up Direct Deposit as your payment method using your current bank account or credit union.

To avoid withdrawal fees when using the debit card, you can choose to get cash back when making a purchase at many retailers and grocery stores. You receive one free withdrawal per calendar week (Sunday 12:00am – Saturday 11:59pm CST) from all Central Bancompany and MoneyPass ATMs. You will then be charged $2.00 each time you withdraw. The ATM owner also may charge you a surcharge fee for any transaction.

Alternatively, you can also take the card to a teller at any Central Bank branch location or any bank or credit union displaying the MasterCard acceptance mark for a cash advance. The advance carries a $5.00 fee. To find out if your bank accepts MasterCard, contact it directly.

All purchase transactions are free.

You can also set up an account online with MO Access and not be charged fees to view your card balance and activity. To set up an online account, go to: https://www.mo-access.com/ 

Services

Fees

Purchase POS (PIN and Signature purchases)

Free

Purchase POS with Cash Back (PIN purchases)

Free

ATM Cash Withdrawal 1,2

$2.00

ATM Balance Inquiry

$1.00

Bank Teller Withdrawal Fee

$5.00

Monthly Paper Statement

$1.50

Electronic (ACH) Funds Transfer from Card to Bank Account

$2.50

Customer Service Rep Calls

$3.00

Text Alerts 3

Free

Automated Voice Response 2

$0.50 per call

Replacement Card 4

$3.00

ATM or Purchase Decline

Free

Inactivity (charged monthly until the balance is $0 after 180 days of no activity defined as deposit, withdrawal, or purchase activity) You will only be charged if there is a balance in your debit account.

$2.95

1 Indicates a surcharge fee from the ATM owner may apply
2 Indicates one free per calendar week (Sunday 12:00 a.m. – Saturday 11:59 p.m.)
3 Standard text messaging rates apply, check with your cell phone provider
4 Indicates one free per calendar year

Unemployed Workers

  1. When will I receive benefits?
  2. How do I make my weekly request for payment?
  3. What are my appeal rights?
  4. When and how do I file an unemployment claim?
  5. Do I have to report in person?
  6. What is a waiting week?
  7. How is eligibility determined?
  8. I made a mistake when I filed my claim for unemployment benefits. How can I correct this?
  9. I forgot my user ID and/or password for signing into my account. How do I reset this information?
  10. How are my benefits figured?
  11. Can I use wages I earned in another state, the military, or the federal government?
  12. How do I change my contact information?
  13. Are there extended unemployment compensation benefits available?
  14. Am I eligible for unemployment benefits while I am receiving severance pay?
  15. How can I get information about my claim?
  16. What do I do after starting a claim?
  17. Do I need to search for work?
  18. What do I do if I go back to work?
  19. How do I renew my claim?
  20. Can I work part-time and receive benefits?
  21. What happens when I file a new claim?
  22. What is an overpayment?
  23. What is Trade Adjustment Assistance?
  24. Can benefits be denied?
  25. Are my benefits taxable?
  26. What happens if I am overpaid?
  27. Will other income reduce my benefits?
  28. Is vacation, holiday, or WARN pay reportable?
  29. Will I be charged fees when I use my Missouri Access MasterCard®?
  30. How are benefits paid?
  31. What if I am discharged?
  32. Who can I call with questions about my unemployment claim?
  33. How does moving out of Missouri affect my unemployment benefits?
  34. What if my name changes?
  35. Will the employer be notified when a claim is filed?
  36. How can I get help finding a new job?
  37. Can volunteer activities affect my unemployment benefits?
  38. What if I try a new job, but it just doesn't work out?
  39. What is a benefit claim?
  40. How can I obtain an unemployment verification letter?

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